Dear lovefilm.com

[karohemd]

What's the point of your oh so improved rental queue if you send me the DVDs with the lowest priorty first? It's just as random as before.

No love

Karohemd

Comments

[poetman.livejournal.com]

Over here they have Netflix. The bitch I have with it is that they delay the shipment of your films, sometimes by several days. That enrages me. I never had that problem with Lovefilm.

[twicedead.livejournal.com]

Screenselect have been pretty good on sending me my high prioriy DVDs thus far.

Project:

[karohemd.livejournal.com]

As they've now merged, we could monitor if my service will improve or yours will deteriorate.

[tobykenobi.livejournal.com]

I use Amazon rental who have a send in this order queue, and they've been pretty good on dispaching films on time. They also tell you what the wait is on each film. And they don't quibble if you say it didn't arrive or it's damaged. Trouble is that more and more of the DVDs jump because of scratches :(